Returns & Exchanges
We want you to be completely satisfied with your skincare journey. If a product isn't right for you, we offer a 30-day return window for items in their original condition.
Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Affix the Label
Download and print your prepaid shipping label from the portal and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing